Taka15's Privacy Policy — Your information is completely safe with us

Taka15 (taka15.win) takes the privacy of its users seriously. This Privacy Policy applies to our website, mobile app, and all related services.

This policy has been developed in accordance with the Bangladesh Digital Security Act 2018 and international GDPR standards. We want you to use taka15 with complete confidence — and that is why this policy has been written to be fully transparent.

By using Taka15, you agree to this policy. If you do not agree, please stop using our services and request that your account be closed.

Taka15 may collect your information in a number of ways. Full details are provided below:

Information Provided Directly (at registration):

• Full name, date of birth, and gender
• Mobile number and email address
• Residential address and district
• National ID or passport number (for KYC verification)
• BKash/Nagad number or bank account details (for payments)

Automatically Collected Information:

Taka15 uses your information solely for the following purposes:

• Account Management: To handle registration, verify logins, and ensure account security.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• KYC Verification: To verify identity and prevent illegal activity.
• Customer Support: To address your complaints and queries.
• Service Improvement: To analyze user experience and improve the platform.
• Marketing: To keep you informed about relevant offers and promotions (only with your consent).
• Legal Compliance: To meet the requirements of Bangladesh laws and regulatory authorities.

Taka15 never sells your personal information. However, your data may be shared with third parties in the following limited circumstances:

• Payment Provider: To process transactions with bKash, Nagad, or your bank only.
• Game Providers: Only the minimum data necessary for third-party game operations.
• Legal Authorities: Upon a lawful order from a Bangladeshi court or regulatory authority.
• Anti-Fraud Organization: To detect and prevent suspicious activity.

In such cases, third parties are required to adhere to our privacy standards. Non-compliance results in termination of the relationship.

Taka15 uses cookies on its website and app. Cookies are small text files stored in your browser.

Types of Cookies We Use:

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings (such as language selection).
• Analytics Cookies: To understand site traffic and user behavior. You may disable these at any time.
• Marketing Cookies: To show you relevant ads. Used on the basis of your consent.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

Taka15 uses multi-layered security measures to protect your data:

• TLS 1.3 & 256-Bit AES Encryption: All data between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): OTP verification as an additional layer of security.
• Regular Security Audits: Penetration testing conducted by third-party expert teams.
• Data Masking: Sensitive data (card numbers, passwords) is never stored in plain text.
• Access Controls: Only authorized personnel may access sensitive information on a need-to-know basis.
• Backup & Recovery: Regular encrypted backups are maintained.

As a Taka15 member, you have the following rights regarding your personal data:

Taka15's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If a minor has registered on our platform, we will immediately close that account and delete all collected information.

If parents or guardians believe their child has registered on Taka15, we urge them to contact our support team immediately.

Taka15 does not retain your data longer than necessary. Our general data retention policy is as follows:

• Active Account Information: Retained for as long as your account remains active.
• Closed Account Data: Retained for up to 5 years to meet legal obligations, then permanently deleted.
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• Log Files: Retained for a maximum of 1 year.
• Marketing Data: Deleted immediately upon opt-out.

Taka15 may update this Privacy Policy from time to time. When changes are made, we will:

• Members will be notified via email or in-app notification at least 7 days before any changes take effect.
• The "Last Updated" date at the top of the page will always be kept current.
• For significant changes, fresh consent may be requested.

If you have any questions about this policy, please contact our data protection team: